yes365 Terms & Conditions

By accessing, registering on, or using any part of the yes365 platform available at yes365.bid, you agree to be legally bound by these Terms & Conditions in their entirety. These Terms & Conditions constitute a binding agreement between you (the player) and yes365. If you do not accept any part of these terms, you must immediately discontinue your use of the yes365 platform.

yes365 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where material changes are made, yes365 will notify registered players via the contact details associated with their account. Your continued use of the platform following any amendment constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically.

These Terms & Conditions apply to all products and services offered by yes365, including but not limited to: casino games, live dealer tables, sports betting markets, crash games, and any promotional or loyalty programmes operated by yes365 now or in the future.

To be eligible to register and use yes365, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 18 years of age.
• You are accessing yes365 voluntarily and for personal entertainment purposes only.
• You are not acting as an agent for, or on behalf of, any third party in connection with your yes365 account.
• You do not hold an existing yes365 account, whether active, suspended, or closed.
• You have not previously been self-excluded from yes365 or had an account terminated by yes365 for breach of these Terms & Conditions.
• You are not a current employee, contractor, director, or close family member of an employee of yes365 or any of its affiliated companies.

yes365 reserves the right to request documentary evidence to verify eligibility at any point. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending resolution.

Each player is permitted to hold one and only one yes365 account. During registration, you are required to provide accurate, complete, and current personal information. yes365 relies on the information you submit to operate your account, process payments, and comply with its responsible gaming obligations. Providing false, misleading, or incomplete information at registration is a serious breach of these terms.

You are responsible for maintaining the security and confidentiality of your yes365 username and password at all times. You must not share your login credentials with any other person. yes365 will treat any transaction carried out using your account credentials as authorised by you unless you have previously notified yes365 of a suspected security breach via [email protected].

yes365 accounts are strictly personal and non-transferable. You may not sell, transfer, or assign your account — or any rights or obligations associated with it — to any third party.

Account Verification: yes365 applies a Know Your Customer (KYC) process to verify player identities. You may be asked to provide a copy of a government-issued photo identification document (such as a National ID card or passport) and proof of the payment method used (such as a screenshot of your bKash or Nagad account screen showing your registered mobile number). Withdrawal requests may be held pending successful completion of the verification process.

Deposits: yes365 accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and other payment methods listed in the Cashier section of the platform. Minimum and maximum deposit amounts are displayed at the time of transaction and may be subject to change. All deposits must originate from a payment account registered in your own name. Third-party deposits are not accepted and will be reversed.

Withdrawals: Withdrawal requests are processed to the same payment method used for your most recent qualifying deposit, wherever technically possible. The minimum withdrawal amount and any applicable processing timeframes are displayed in the Cashier section. yes365 aims to process approved withdrawal requests promptly; however, processing times may vary depending on your payment provider and the completion status of any pending identity verification.

Currency: All yes365 accounts operate in Bangladeshi Taka (BDT). Amounts displayed on the platform use the ৳ symbol. yes365 does not accept deposits or issue withdrawals in foreign currencies.

Transaction Integrity: yes365 reserves the right to reverse or void any deposit or withdrawal transaction where there is reasonable suspicion of fraud, money laundering, use of a third-party payment account, or breach of these Terms & Conditions. In such cases, yes365 will notify the account holder and may request additional documentation before releasing funds.

• Deposits using bKash and Nagad typically reflect in your yes365 wallet within 60 seconds of a confirmed transaction.
• Withdrawals to bKash, Nagad, and Rocket are processed during standard Bangladesh banking hours (Bangladesh Standard Time, UTC+6).
• yes365 does not charge fees on deposits or withdrawals from its side; however, your payment provider may apply their own transaction charges.

yes365 may from time to time offer bonuses, free bets, deposit match promotions, cashback offers, and other promotional incentives to registered players. All such offers are subject to individual bonus terms that will be clearly stated at the time the offer is presented. In the event of any conflict between a specific bonus term and these general Terms & Conditions, the specific bonus term takes precedence.

Wagering Requirements: Bonus funds and any winnings derived from bonus funds are subject to a wagering requirement before they may be withdrawn as real money. The turnover multiplier and qualifying game types applicable to each bonus are stated in the individual offer terms. Games may contribute to wagering requirements at different rates; live casino and sports bets may contribute at a lower rate than slots, as stated in the relevant offer terms.

Bonus Abuse: yes365 takes bonus integrity seriously. The following behaviours are considered bonus abuse and may result in the forfeiture of bonus funds, cancellation of associated winnings, and account closure:

• Opening multiple accounts to claim the same welcome or first-deposit offer more than once.
• Colluding with other players to exploit bonus wagering requirements.
• Placing opposing bets across multiple accounts to artificially fulfil wagering requirements with minimal risk.
• Using automated scripts or software to generate bet volume for wagering purposes.

yes365 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, subject to honouring commitments already accepted by eligible players in good faith.

All casino games available on yes365 are operated by licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing a wager.

Random Number Generation: All yes365 slot and casino game outcomes are determined by certified random number generators (RNGs) embedded within the game software supplied by the respective studios. yes365 does not manipulate game outcomes. Return-to-player (RTP) percentages for each game are published by the relevant game studio and may be viewed within the game's information panel.

Sports Betting: Sports betting markets on yes365, including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers internationals), football, and other sports, are governed by the specific market rules applicable to each event type. yes365 reserves the right to void bets in the event of a data feed error, match abandonment, event cancellation, or where it is determined that a bet was placed on an event whose outcome was already known at the time of placement.

System Malfunctions: In the event of a technical malfunction that affects the outcome of a game round or sports bet, yes365 reserves the right to void the affected round or bet and return the staked amount to the player's wallet. yes365 is not liable for winnings arising from a demonstrable malfunction of game software or platform infrastructure.

The following conduct is strictly prohibited on yes365. yes365 reserves the right to take immediate action — including account suspension, balance withholding, and permanent ban — where any of the following is detected or reasonably suspected:

• Registering more than one account, whether under your own name, a pseudonym, or a third party's name.
• Providing false, forged, or misleading identity or payment documentation during KYC verification.
• Using stolen, borrowed, or third-party payment methods to fund your yes365 account.
• Colluding with other players in poker, live table games, or sports betting markets to gain an unfair advantage.
• Using automated betting software, bots, artificial intelligence tools, or macro scripts to place bets on yes365.
• Exploiting errors, glitches, or unintended vulnerabilities in the yes365 platform or game software to generate artificial winnings.
• Engaging in any form of money laundering, including using yes365 as a vehicle to process funds derived from unlawful activity.
• Harassing, threatening, or abusing yes365 customer support staff or other players via any communication channel.
• Attempting to access any yes365 account other than your own, or attempting to disrupt platform infrastructure through technical means.

Where yes365 determines that prohibited conduct has occurred, any winnings, bonuses, or balance amounts derived from or associated with that conduct will be forfeited. yes365 may also report relevant information to the appropriate authorities where required by law.

yes365 is committed to providing a safe and responsible gaming environment. The platform offers a range of tools designed to help players manage their activity, which are accessible from the account dashboard at any time:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to your yes365 account.
• Session Time Reminders: Configure alerts that notify you of how long you have been actively playing within a single session.
• Cool-Off Period: Temporarily suspend your account for a defined period (24 hours up to 30 days) to take a break from gaming.
• Self-Exclusion: Permanently or indefinitely close your yes365 account and exclude yourself from re-registering. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

If you are concerned that gambling may be causing harm to you or someone you know, please visit our dedicated Responsible Gaming page. You may also contact our support team at [email protected] at any time to request that responsible gaming tools be applied to your account immediately.

All content published on yes365, including but not limited to the brand name, logos, design assets, page layout, written content, software code, and game interfaces, is the exclusive intellectual property of yes365 or its licensed content suppliers. Nothing in your use of the yes365 platform grants you any ownership right, licence, or other interest in that intellectual property.

You may not copy, reproduce, distribute, publish, display, or create derivative works from any yes365 content without prior written consent from yes365. Unauthorised use of yes365 intellectual property may constitute an infringement of applicable copyright, trademark, and unfair competition laws.

yes365 provides its platform on an "as available" basis. While yes365 makes reasonable efforts to ensure continuous and uninterrupted service, it does not warrant that the platform will be free from errors, downtime, or interruptions. yes365 shall not be liable for any direct, indirect, incidental, consequential, or punitive loss or damage arising from:

• Temporary or prolonged platform unavailability due to maintenance, technical failure, or circumstances beyond yes365's reasonable control.
• Any loss of data, winnings, or account balance arising from a player's failure to secure their login credentials.
• Decisions made by a player based on information published on the yes365 platform, including game statistics, sports odds, or promotional materials.
• Interruptions or errors in third-party payment processing services (bKash, Nagad, Rocket, Upay, and others).
• Any delay in the processing of a withdrawal that arises from the player's failure to complete identity verification in a timely manner.

Nothing in this section limits yes365's liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, to the extent that such limitation is not permitted by applicable law.

yes365 collects and processes personal data provided by players in connection with account registration, identity verification, transaction processing, and customer support. The collection, use, storage, and protection of your personal data is governed by the yes365 Privacy Policy, which forms an integral part of these Terms & Conditions.

yes365 does not sell, rent, or share player personal data with unaffiliated third parties for commercial marketing purposes. Data may be shared with payment processing partners, identity verification services, and regulatory or law enforcement authorities where required by law or in connection with fraud prevention obligations.

All data transmitted between your device and the yes365 platform is protected by 256-bit SSL encryption. yes365 stores player data on secure servers and applies access controls to limit data handling to authorised personnel only.

Voluntary Closure: You may request the closure of your yes365 account at any time by contacting [email protected]. Upon verified closure request, any real-money balance in your account (after deducting any non-withdrawable bonus funds) will be returned to you via your registered payment method, subject to any pending withdrawal conditions or outstanding verification requirements.

Closure by yes365: yes365 reserves the right to suspend or permanently close any account, with or without prior notice, where:

• The player has breached any provision of these Terms & Conditions.
• yes365 has reasonable grounds to suspect fraudulent activity, money laundering, or identity misrepresentation.
• A player has been identified as being under 18 years of age.
• A self-exclusion or responsible gaming closure request has been received from the account holder.
• Regulatory or legal obligations require the account to be closed.

Where an account is closed by yes365 due to a confirmed breach of these Terms & Conditions, yes365 reserves the right to retain any balance associated with fraudulent or prohibited conduct. Where closure is for administrative or regulatory reasons unrelated to player misconduct, any real-money balance will be returned to the player after due verification.

yes365 reserves the right to amend these Terms & Conditions at any time. Where changes are material — such as changes to deposit limits, withdrawal conditions, bonus terms, or eligibility criteria — yes365 will endeavour to provide notice to registered players via email or in-platform notification at least seven (7) days before the changes take effect.

Non-material amendments, such as corrections to typographical errors, clarifications of existing terms, or updates to contact details, may be made without advance notice. The effective date displayed at the top of this document will be updated to reflect the most recent revision.

Your continued use of the yes365 platform after the effective date of any amendment constitutes your binding acceptance of the revised Terms & Conditions. If you do not agree with the revised terms, your sole remedy is to close your account and cease using the platform.

These Terms & Conditions shall be interpreted and construed in accordance with the laws applicable to the operations of yes365. yes365 operates as an online gaming platform providing services to players in Bangladesh and other permitted territories. Players are responsible for ensuring that their personal use of online gaming services complies with the laws applicable to them in their local jurisdiction.

yes365 makes no representation that its services are appropriate or available for use in any jurisdiction where online gaming is prohibited. Accessing yes365 from a jurisdiction where such activity is unlawful is done at the player's own risk and is the player's sole responsibility.

Any dispute between a player and yes365 that cannot be resolved through the standard customer support process should be submitted in writing to [email protected]. yes365 will make reasonable efforts to resolve any such dispute promptly and in good faith.

If you have any questions about these Terms & Conditions, wish to exercise any rights described herein, or need to raise a concern about your yes365 account, please contact the yes365 support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (UTC+6)
• Response Time: yes365 aims to respond to all written enquiries within 24 hours during standard operating conditions.

For responsible gaming related requests — including deposit limit adjustments, cool-off periods, and self-exclusion — please visit the Responsible Gaming page or contact support directly for immediate assistance.